Cancellation policy

Some items in our store may be available via subscription, pre-order, or "Try Before You Buy." This cancellation policy explains how you can modify or cancel these types of purchases.
Subscriptions
If you purchase a subscription, you will receive deliveries on an ongoing basis. These deliveries are based on the subscription term and the frequency you selected.
Your payment details will be securely stored. You will be charged for each delivery unless you choose to pay upfront.
Some subscriptions may automatically renew at the end of the term. If you do not wish to renew a subscription, you can cancel it.
You can cancel or modify your subscription at any time. Your order confirmation email contains a link to your order, which you can use to manage your subscription.
Please consult our returns policy for more details on returns and refunds.
Pre-orders
When you place a pre-order, you are purchasing an out-of-stock or upcoming product for which inventory is not yet available. We will collect payment for the total order amount at checkout and fulfill the order at a later date.
You can cancel a pre-ordered item that has not yet been fulfilled. If the order has already been fulfilled, you cannot cancel it, but you may request a full or partial refund. Please consult our returns policy for more details on returns and refunds.
Try Before You Buy
When you purchase an item using the "Try Before You Buy" option, we authorize your payment method prior to order fulfillment. You will have a set period of time to decide whether you want to keep the item. After this period, if you have not returned it, we will charge the full amount to your payment method.